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About Complete Hospitality Management

Complete Hospitality Management LLC – It is an international company specializing in short-term rentals, Airbnb business, vacation rentals, property management, and e-commerce. We are proud that about 95% of our partners and 90% of our customers are pleased with our services.

What We Do Best:

Our Strengths

We live by our values, meritocracy, empowerment, respect, transparency. We recognize that education and diversity are our strengths. We have our best skills and our premises. We are easy-going and friendly. So you’ll feel comfortable and receive the best.

Technology We are technology lovers focused on new trends and best solutions. That’s why you’ll have a unique solution. Long-term relationship We value long-term relationship. That’s why we do our best to deliver the best results to your table. Experience We have done this before many times. And we know precisely how to provide the best service possible.

Reviews About Us

Rico Pester - Property owner
When you hear that Complete Hospitality Management is professional in property management, believe me, these are not empty words. I am an owner… Read more

Daniel Anico Taveras - Villa owner
Art Villa appreciates people and companies, who specialize in one field, but do it professionally, showing deep knowledge of this area and achieving… Read more
Alex - Property owner
Several months ago I, as a property owner, was not satisfied with the total performance of my business. It was rather hard to… Read more

Carlos Espinal - Property owner
CHM is the company upon which you can rely without any doubts. They are really experienced professionals, showing expert knowledge in property management.… Read more
Anton - Property owner
I started working with Complete Hospitality Management when it was needed to attract more guests, mainly from US and Canada. I talked with… Read more

Yan Vargas - Multiple properties owner
With Complete Hospitality Management one may forget about all troubles and worries in respect to the guests. If this company manages your property… Read more

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Reviews on Trustpilot

See our reviews on

Kid US
This company is a good fit for me as i have tons of experience in thos area

Russ Roman US
I have the pleasure of recommending CHM inc. They did: 1. Analysis of our Product Dental Medical office and products. 2. A complex website redesign. 3. Improved our conversion 4. Prepared our landing page. Together we optimized it for SEO The team has excellent skills. They delivered everything promptly. Quickly adapted to Changes. I'd strongly recommend CHM Inc for Product Improvement, website development or redesign, and E-commerce web dev.... Show all ↓
Anastasia Nikonova DO
Having been a client of Complete Hospitality Management for more than a year now I appreciate their responsiveness and professional approach no matter how tricky the property management may be. You can trust them and sit back while they are taking care of getting your apartment or house booked. They take accountability in everything they do. Whether it is a issue with a guest, a property or an accounting issue, whenever I contact them, my issues are quickly resolved. Highly recommend.... Show all ↓

Sunny Ng CA
My daughter initially want to spend 7 days but she ended up stayed for more than 20 days because the place is marvellous and the services offered were exceptionally great! I am planning a trip too!... Show all ↓
Michail Smirnov BY
Great service and team, they developed an amazing website which provides easy to work with experience... Show all ↓

Oleg Melnyk UA
CHM is a great team with an extremely good service. Highly recommended.

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We Work With

Our Mission

Deliver tailor-made solutions for Airbnb business and short-term rentals Create great and efficient user experience with best user interfaces Deliver the best knowledge, skills, and hight hospitality standards Deliver the best hospitality services to our customers and partners Inspire moments of optimism and happiness in our guests To create value and make a massive difference in hospitality industry

Our Goals

Be a great place to work where people are inspired and productive Bring to the world a portfolio of quality hospitality services that anticipate and satisfy people’s desires and needs Nurture a winning network of customers and suppliers, and partners together, we create value Be a responsible citizen that makes a difference by helping build and support green and healthy communities Maximize long-term return and the rental income potential of our customers Be a highly effective, lean, fast-moving, and truly unique and innovative organization

Keys to Success

What we do in the vacation rentals and short-term rentals industry is entirely different from everything else. We don’t sell people what they don’t need. If you need some general things or some mediocre service, you will find it without our help. You are in the right place if you want the best from your property and the best solutions for your Airbnb and short-term rental business.

Focus on the market

Focus on the needs of our guests, customers, and partners
Get out into the market and listen, observe, and learn
Focus on execution in the marketplace every day
Be insatiably curious, strive for an excellent practical education

Stick to our values

Leadership: the courage to shape a great today and fantastic future
Collaboration: we strive for collective genius
Integrity: be truthful
Accountability: we take full responsibility for everything that is happening with us and our company
Passion: make our guests happy
Diversity: everything that makes our guests happy will be done
Quality: what we do, we do great!

Work smart and efficiently

Act with urgency and efficiency - speed matters in business. Many decisions don't need extensive study. We value calculated risk-taking
Remain responsive to change
Have the courage to change course when needed
Focus on the most important things

Act like owners

Extreme ownership, when failure happens, take responsibility. Be accountable for your actions and inactions. Think about how you can improve
Focus on building value. Deliver value early end frequently
Insist on the highest standards - continuously raise the bar and deliver high-quality products and services
Reward our people for taking risks and finding better ways to solve problems
Learn from our outcomes

Our Culture

Our culture and beliefs define the attitudes and behaviors required of us to make our vision a reality Any failures are the way to success. Recover as fast as possible and get back to work - see you on the top! We are obsessed with priorities and committed to them. Planning is a powerful tool for success Communication and building communication channels are the most essential skills. We continuously mastering this art If the project, user story, or task is very complex, we slice it into tiny steps that bring value and execute Success in the hospitality business depends on switching to the right mood and treating our customers with the right attitude

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