Oreuga, ap. Oreuga Sea, BavaroOreuga, ap. Oreuga Sea, Bavaro
Oreuga, ap. Oreuga Sea, BavaroOreuga, ap. Oreuga Sea, Bavaro
Oreuga, ap. Oreuga Sea, BavaroOreuga, ap. Oreuga Sea, Bavaro

Complete Hospitality Management in Punta Cana, the Dominican Republic

The Big Idea in 250 Words

Take a moment to think about what happens when your property stands empty or is poorly managed? It costs you money to maintain. And then what happens?

It could still remain empty for years, just like so many other properties in the DR. And when this happens, your chances of selling it or renting it out at a good price drop exponentially. Or possibly you’re in the position where all the income you do receive from your rentals is spent on just keeping your property in a decent condition?

  • The truth is: properties require loads of money to maintain.
  • The truth is: it’s not easy to fetch a good price for your property these days.
  • The truth is: the property market in the DR has changed dramatically in the last two years.
So how can you improve your chances of success by up to 80% ??? You can definitely do it with Complete Hospitality Management:

  • By completely renovating and refurnishing of your property to meet the latest consumer standards, and thereby converting it from a liability into profitable business. This, however, requires hard work and dedicated effort. It requires experience, specific knowledge and expert skills.
  • But if you successfully address these issues, you stand to double the profit margin on your monthly rentals. Furthermore, you can potentially boost the value of your property by 30-40%.
  • This deck is dedicated to making property owners in the DR aware of the economic upside of addressing their property and hospitality management issues.

The opportunity

Rental revenue opportunity

Eradicate property issues, stop losing money

Just imagine how it would feel to receive two times the current rental from your property and at the same time increase its resale value by at least 32%.

All this and you still have an opportunity to select your tenants or buyers. And you get to decide when it suits you to rent out or sell your property.

There are many buyers out there just looking for cozy, comfortable, ready-to-use properties or looking at properties that have the potential to generate an additional income stream.

Double the rental revenue potential of your property,
increase its value by 30-40%

Why Now

The bottom line is that the property market has changed; what worked in 2019 no longer does in 2020,
and this means many private properties are now out of business.

Four Leading Causes

Clients Want the Best Clients are not going to settle for okay properties anymore. They are looking for clean and well-organized properties. They are looking for the best these days. Clients Check Your Reputation Online And they’re willing to spend time on it. Clients these days are not going to accept anything less than exceptional service and they expect to get precise descriptions of the available accommodation. Social Change: Eco & Healthy More and more people are looking for eco-resorts constructed from wood, stone and other natural materials. They’re looking for accommodation options that serve healthy, organic food. Dеcor Really Matters Dark, gloomy colors, old fashioned beds and cluttered spaces are no longer acceptable. Fresh and light rooms are what your clients want these days.

Hospitality Trends

Are you aware of the fact that a cleaning personnel manager should spend at least 80% of his/her time working alongside his/her employees? And that when a property gets a negative reputation it will cost you at least 40% of your generated profits and at least six months of intense effort to restore it?

Booking systems market has changed dramatically and become far more complicated:

Said booking systems now accept only top quality photos and precise descriptions. Each system’s management has its own idea about how best to promote your property to number one on its list There are a lot of new players, cheaper rates and a mind-boggling range of possibilities available for renting out your property
Hospitality trends

Typical Problems

Poor management Owners either don’t have the time
or don’t want to invest the time
Complexity Complexity of the entire booking process Lack of funds Lack of funds to maintain properties Lack of procedures Lack of comprehensive procedures
and check lists
Absence of vision Absence of vision regarding
how a property should look in 2020
Ineffective maintenance Maintenance is generally very costly, yet still ineffective,
and this can lead to heavy financial losses
Lack of knowledge Lack of knowledge about the hotel sector
and its main hospitality standards
Lack of support staff Lack of responsible and/or reliable support staff
capable of keeping the property in the peak condition

It is an ongoing challenge not only to rent out a property,
but to sell it timeously and for a competitive,
market-related price if so desired.

The Solution

A Unique approach

Complete Hospitality Management is a technology and personnel management solution for property owners and co-owners who are dissatisfied with the performance of their investment portfolio.

Complete Hospitality Management provides you access to the best booking and automation systems in the world. This solution offers you three major benefits.

Major benefits of our solution

It will maximize the rental income potential of your property You will receive a single report summary from all your accounts It will make your property 30-40% more attractive to the resale market

Complete Hospitality
Typical Agency
Specialization: Hospitality management, OTA management, Revenue management No focus
Clients: Apart-hotels, Mini-hotels, Medium-hotels, Condos No focus
Hospitality solution Unique hospitality

Technology & Human Touch

If your property is being managed by a real estate or investment firm, they are most likely still utilizing the same old methods they have been using since 2011. And therefore, your property, accounts and reputation is being exposed to a greater risk than you realize.

According to research conducted in 2019 by eTrack, eMarketer and Alexa, 87% of all travel reservations are made online. Consequently, internet travel booking revenue has grown by more than 63% over the past five years.

Airbnb, which originally left its pricing to the discretion of its hosts, has more lately spent a significant amount of effort on developing a structured pricing model. This decision followed on feedback from users who were experiencing difficulties setting the right price point for their listings.

The predictive pricing algorithm provides hosts with a recommended price for their listing depending on a number of factors, including room style; property type; number of reviews; guest capacity; location; seasonality; pricing of other listings; hotel and airline demand; and even temperature fluctuations at the given destination.

Ever more consumers are seeking authentic travel experiences unique to their chosen destination. Part of the appeal of the shared economy concepts has been its ability to cater to these specific desires.

Given the diversity of unit locations in the particular markets that companies such as Airbnb serve, consumers are now able to enjoy a differentiated experience, for example, by staying in local neighborhoods that don’t feature traditional hotel accommodations, but do offer unique amenities.

Looking ahead, both emerging and traditional hospitality platforms must adapt to changing consumer preferences; cater to various consumer segments; and engineer loyalty programs, all of which will drive future growth.

Our approach at Complete Hospitality Management is truly unique and innovative. We adhere to the highest hospitality industry standards and our super-efficient team is committed to bringing our clients only the best options from multiple booking systems.

Our Service

The Service or the Product

It is certainly not easy to connect all the dots and create a system that works flawlessly. That’s why so many companies in this particular sector are failing. What we have managed to achieve with the help of our extremely capable team is no mean feat. In addition, it’s vastly different from the stale solutions currently available to the DR property market.

Many of our predecessors tried and failed, and we are well aware of exactly why they did not make it. This business is not easy, considering how rapidly and dramatically it changes with each passing year. It requires dedicated focus; up-to-date knowledge; hands-on experience and sophisticated technology to make it work.

We know how to organize your property and personnel as we’ve done it before. Granted, our Complete Hospitality Management solution is unique to the DR, but with our proven track record we guarantee we can produce real and positive results.

What we provide is an innovative and premium booking service that will achieve excellent results, and bring you:

More money Growth and stability Satisfied customers 24/7 service
Premium booking service Hospitality service

We Are Offering

If your property is in perfect conditions and up to luxury standards, and you simply require an automated management, including electronic systems and reputation management, it will cost only 15% of your monthly revenue.

Complete hospitality management of your property will cost you only 30% of your monthly revenue, offset by an expected increase of 2x-3x in your monthly rental revenue. Please note our conditions are negotiable.

We understand the hospitality sector, and we know how to successfully manage rental properties. We have done this all before. That’s why we can guarantee you’ll have:

More money Growth and stability Satisfied customers 24/7 service Peace of mind

Success Story #1

Penthouse in Punta Cana

A spacious three-level penthouse located only in one-minute walking distance from Bavaro beach. It features 3 bedrooms and a large living room. BBQ and Jacuzzi are installed on the roof, while a common swimming pool is found in the patio.

Complete Hospitality Management
Previous Management
Revenue per month
$5,309 $1,500
Expenses: $1,858.15
Including our management (30%) and electronic systems. Owner was not involved in operations at all.
Monthly profit: $3,450.80 $1,350
Annual profit: $41,409.60 (2.5x) $16,200

Profit increase: $41,409.60 - $16,200 = $25,209.60

Penthouse in Punta Cana Condo in Punta Cana

Success Story #2

One bedroom apartment in Bavaro, Cocotal

This one-bedroom apartment is located in the most secure gated community of Punta Cana – Cocotal. A coffee-shop and a minimarket are located in a walking distance. Surrounded by lush tropical garden, it also features a swimming pool.

Complete Hospitality Management
Previous Management
Revenue per month
$1,811 $800
Expenses: $654
Including our management (20%). Owner opted to manage bookings himself to save an additional 10% on his CHM commission
Monthly profit: $1,157 $400
Annual profit: $13,884 (2.8x) $4,800
Property price: $185,000 $138,000

Investment in property: $11,262. Property was sold for $185,000. Owners opted for a quick sale to generate capital for retirement.

Profit increase: $185,000 - ($138,000 + $11,262) = $35,738

One bedroom apartment in Bavaro One bedroom apartment in Cocotal

Success Story #3

Small Hotel Bed & Breakfast

A small B&B hotel located only in one-minute walking distance from Bavaro beach. It features 24 rooms.

Complete Hospitality Management
Previous Management
Rooms: 24 24
Occupation: 54% 38%
Average rate: $52 $48
Monthly income: $20,217.60 $13,132.80

Profit increase: $20,217.60 - $13,132.80 = $7,084.80

Medium Hotel

A medium hotel near the Bavaro beach. We helped to renovate the rooms. We built 2 more rooms using empty space.

Complete Hospitality Management
Previous Management
Rooms: 54 52
Occupation: 44% 42%
Average rate: $86 $68
Monthly income: $61,300.80 $44,553.60

Profit increase: $61,300.80 - $44,553.60 = $16,747.20

Small hotel in Bavaro Medium hotel in Bavaro

Our Methods

75% of saved time
30% more efficiency
Quality control
Full guidance
Positive feedbacks

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