About Complete Hospitality Management

Complete hospitality Management – Leading company in Hospitality Management. Ranked number one in Punta Cana/Bavaro in terms of services and hospitality standards.

Who We Are

We are easy going, friendly people, Management lovers, focused on healthy lifestyle, services and hospitality. That’s exactly why you’ll have unique, private, luxury vacation. We love to travel. We love good people. That’s why We know exactly what it takes to make the friendly environment. We know how to bring best ever conditions.

So that you will have a piece of mind. You know that everything will be as you want. We did this before. And we know exactly how to provide the best service possible. And good communication. That’s why you will have unique, private, luxury vacation.

We live by our values, meritocracy, empowerment, respect and transparency, and we recognize that education, diversity are our strengths. We have our best skills and our premises. So you’ll feel comfortable and receive the best. We provide Unique, Private, luxury experience. The best emotions for You and perfect memories.

Our Mission

  • To Deliver the best hospitality services
  • To Inspire moments of optimism and happiness for our guest
  • To create value and make a huge difference in the Hospitality Industry

Our Vision

  • People: Be a great place to work where people are inspired and productive
  • Portfolio: Bring to the world a portfolio of quality hospitality services that anticipate and satisfy people’s desires and needs
  • Partners: Nurture a winning network of customers and suppliers and partners together we create value
  • Planet: Be a responsible citizen that makes a difference by helping build and support green and healthy communities
  • Profit: Maximize long-term return
  • Productivity: Be a highly effective, lean and fast-moving organization

Our Victorious Culture

Our Culture and beliefs define the attitudes and behaviors that will be required of us to make our 2019 Vision a reality.

What we do in the Dominican Republic is completely different from everything else. We don’t sell people what they don’t need. If you need some general things, some mediocre service, you will find it without our help.

Our Values

  • Leadership: The courage to shape a great today and fantastic future
  • Collaboration: We strive for collective genius
  • Integrity: Be truthful
  • Accountability: we take full responsibility for everything that is happening with us and our company
  • Passion: Make our guests happy
  • Diversity: Everything that makes our guests happy will be done
  • Quality: What we do, we do great!

Focus on the Market

  • Focus on needs of our guests, customers and partners
  • Get out into the market and listen, observe and learn
  • Focus on execution in the marketplace every day
  • Be insatiably curious, strive for a great practical education

Work Smart

  • Act with urgency
  • Remain responsive to change
  • Have the courage to change course when needed
  • Focus on the most important things

Act Like Owners

  • Be accountable for our actions and inactions
  • Focus on building value
  • Reward our people for taking risks and finding better ways to solve problems
  • Learn from our outcomes

Leadership Values

Enthusiasm, creativity, passion, optimism and fun!


14.02.2020Rico Pester - Property owner

When you hear that Complete Hospitality Management is professional in property management, believe me, these are not empty words. I am an owner of a villa… Read more

20.11.2019Daniel Anico Taveras - Villa owner

Art Villa appreciates people and companies, who specialize in one field, but do it professionally, showing deep knowledge of this area and achieving good results. This… Read more

14.09.2019Alex - Property owner

Several months ago I, as a property owner, was not satisfied with the total performance of my business. It was rather hard to stay competitive and… Read more

03.06.2019Carlos Espinal - Property owner

CHM is the company upon which you can rely without any doubts. They are really experienced professionals, showing expert knowledge in property management. My family is… Read more

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