11 Tips to Increase Airbnb Reservations During the Low Season in 2025 – From Special Discounts to Own Booking Website
92% of vacation rental owners and managers see variations in demand throughout the year. If you, as the Airbnb owner of a property, decide to rent it out as a holiday home, everything looks rosy in the summer months, but after the peak season, the summer slump or the so-called low season sets in.
Because in the off-season, bookings are usually not given, so you have to get to work and optimize the vacation rental to get more bookings. We’ll explain how to do this, so read through our tips and find out how to increase your sales and direct bookings in the off-season. These will ultimately make a crucial difference to the profit of your business.

11 tips to increase Airbnb bookings in low season
11 Tips for Increasing Bookings
on Airbnb in the Low Season
The off-season can be a thorn for hosts, especially when you look at the number of bookings. Accordingly, the difference between holiday homes that bring in a lot of profit and holiday homes that just about make ends meet is the booking rate in the shoulder or low season. Moreover, 47% of hosts find that stays are shorter during the off-peak season.
Now, it sounded for a moment as if the off-season was the nightmare of every holiday apartment owner and the end of the world, but it is not like that! With the right tips and strategies, you can easily get enough bookings in the off-season. We will guide you through the various steps!
1. Define the off-season for your holiday apartment
Not every vacation rental has the same off-season, as not all conditions are the same for every holiday apartment. For example, a holiday apartment in a ski resort cannot be compared with an apartment on the beach, and amenities such as a sauna, or a pool, or a terrace also make a big difference here.
Because the off-season depends on demand. The off-season usually falls in the autumn and winter months, but holiday apartments in ski resorts may have problems getting bookings in the summer and autumn.
In order to counteract the low season, you must first determine exactly when the low season is for your holiday apartment. To do this, look at studies and industry figures and analyze your bookings. The following questions are very useful for this:
- When do you get fewer bookings?
- Has this booking gap also been present in other years?
- How do the bookings during this booking low differ from other bookings?
2. Offer local experiences and partnerships
Travelers often seek unique experiences on Airbnb, especially in the low season. Offer partnerships with local providers to enrich their stay.
Local partnerships to boost bookings in the low season
Strategy | Details | Benefits |
---|---|---|
Organize local activities | Partner with local guides to offer tailored experiences like sightseeing tours, food tastings, or cultural workshops. Highlight seasonal or lesser-known attractions to add exclusivity. | Enhances guest experience, making the stay more unique and memorable. Increases chances of positive reviews and word-of-mouth advice. |
Create seasonal experiences | Design special experiences that align with the low season, such as autumn vineyard tours, winter hiking, or off-season beach retreats. Offer exclusive events like a themed dinner night. | Encourages guests to visit despite the off-season by providing activities they wouldn’t get during peak periods. |
Provide discounted packages | Collaborate with local restaurants, wellness centers, and attractions to offer bundled discounts (e.g., “Stay 3 nights, get a free spa session” or “Book now and get 15% off at a partner restaurant”). | Attracts price-conscious travelers, making your listing more competitive and appealing. |
Offer personalized concierge services | Go beyond basic tips – help guests book local experiences, secure restaurant reservations, or arrange private tours. Provide a curated digital guidebook. | Adds a luxury touch to the stay, making it easier for guests to explore the area and increasing satisfaction. |
Feature local art & products | Showcase local art in your Airbnb or sell handmade products (e.g., candles, coffee, souvenirs) in partnership with artisans. Offer a welcome gift with locally made treats. | Supports the local economy, creates an immersive experience, and adds a personal touch that guests appreciate. |
3. Shorten the minimum length of stay during low season
Hand in hand with what has just been said goes the modification of your booking conditions. If your minimum stay is 4 or 5 nights, for example, you will miss out on some potential bookings in the off-season. If someone only wants to go away for a weekend and wants to book with you, but this is not possible due to the minimum stay restriction, they will choose another accommodation. So, make your booking conditions more attractive in the off-season to increase booking requests and revenue.

Minimum length of stay during off-season
Basic, automatically tiered discounts also work well. 10% discount for 3 nights or more, 20% for 5 nights or more, 30% for 7 nights or more, and so on. You can adjust the percentages and conditions as you wish.
4. Change prices in the low season
If you have answered the above questions, you will probably have noticed that not only the booking frequency but also the booking behavior changes during the low season – at least normally.
Most people do not plan a budget for vacation in the fall. Either the budget has already been used up for the summer/winter vacation, or a big vacation away from home is not possible this year. You should use this insight. Because how can vacationers reduce their budget for a vacation?
- Either they travel for fewer days;
- Or they book accommodation that is cheaper.
Basically, it is not due to the remaining vacation days for the year. So, there is an untapped market of potential guests who would actually like to vacation inexpensively. If your price is right, you could convince them to book your vacation rental.
However, it can be quite tricky to find reasonable prices for Airbnb bookings during the low season. If you already have a lot of interested customers, you should not lower your weekend prices too much. After all, you want to make sales. However, prices that are too high can put off potential guests so much that they don’t even bother looking any further.
So, how do you set prices for the off-season? Remember that you shouldn’t rely solely on your own judgment when setting prices. Look at the competition in your area and, if necessary, use dynamic pricing to adjust your prices based on data to meet demand.
Convince guests with ‘promotions’
Another tip, in addition to the basic price adjustment, is to offer promotions or special offers, because marketing is particularly important on the Airbnb platform in the low season. As we have already mentioned, potential guests do not yet have a desire to travel – so you have to awaken this desire.
For example, there is no budget for another vacation, but perhaps for a birthday or Christmas present. So offer an “all-inclusive – birthday offer,” for example. For $250, you can offer a weekend in your holiday apartment with balloons and a bottle of champagne to welcome you, as well as a basket with a recipe and the ingredients. This way, you can offer an experience and play on specific needs. It also works with “a week’s break,” “a trip with the dog,” or “a child’s birthday party without organization.” Put together packages depending on your capacity and the options in your holiday apartment.
You can also counteract the shorter length of stay with promotions. As mentioned, guests tend to stay for less time, especially in the low season. Give them an incentive by giving them something to stay longer. This could be a restaurant voucher, a glass of champagne, or a special welcome gift, or even extra nights. An example would be:
“Stay longer than 5 nights and get another night for free.”

Promo with additional nights
This way you can get customers who were thinking about staying 3-4 nights to consider a week’s holiday with you. With this promotion, you can generate more sales, even if you give away a night.
Special offers are also a practical excuse to contact previous guests again or to follow up on booking requests that did not lead to bookings. After all, everyone likes a bargain, especially when it comes to holidays!
5. Identify potential off-season guests
This part can be a bit more complex, but it brings you a lot. Target groups may change. Huh? But it’s still the same vacation rental? That may be true, but needs differ depending on the weather and season.
Look at bookings in the high season and compare them with bookings in the off-season. Analyze the demographics of the respective guests and, if necessary, questions – these will give you a lot of insight into what your guests are looking for in your vacation rental. You can then determine what your typical guest profile is in the off-season.
- Maybe it’s seniors looking to avoid the tourist crowds of peak season, or young couples looking to spend a cozy fall weekend together.
- Maybe it’s adventurous groups looking to enjoy outdoor activities in a mild climate, or workers on a course or business trip looking for a room or accommodation.
- Not everyone is necessarily after summer heat or deep snow.
Once you’ve identified who your target groups on Airbnb are during the low season, consider how you can make your vacation rental more attractive to these guests.
Think about what they’re looking for and adapt your property or listing accordingly. For example, if you own a six-bedroom family vacation home, it’s very unlikely that couples will book with you. After all, you don’t want to pay a high price for a lot of unused space, so consider blocking off several bedrooms and advertising your vacation rental as a property with different units at a lower price.
The same goes for seniors or dog owners. Adapt your vacation rental and your advert to the respective target group. If you want to accommodate seniors in the off-season, your advert text should not sound too colloquial and dog owners are not very interested in the distance to the nearest adventure park, but the distance to the nearest park is essential.
6. Present special offers and promotions
To boost your bookings during the off-season, offering attractive promotions can make your listing stand out. Many travelers are price-sensitive during this time, and well-planned discounts or value-added offers can encourage them to choose your accommodation over competitors.

Offers and promotions for low season
a) Last-minute discounts
Some travelers prefer spontaneous trips, especially when they find a great deal. Offering last-minute discounts for reservations made within 7 days of arrival can help you fill unbooked dates quickly.
- Adjust your pricing strategy to offer a percentage discount (e.g., 10-20%) for last-minute bookings.
- Use Airbnb’s “Last-Minute Discount” tool or set up special offers manually.
- Promote these deals in your listing title or description (e.g., “Last-Minute Deal: 15% Off This Weekend!”).
If your listing allows flexible check-in/check-out, highlight this in your promotion to attract spontaneous travelers.
b) Discounted rates for extended stays
Encouraging long-term stays helps maintain high occupancy and ensures steady revenue. Many remote workers, digital nomads, or retirees look for affordable yet comfortable accommodations for weeks or months at a time.
- Offer weekly discounts (e.g., 10-15%) and monthly discounts (e.g., 25-30%) in your Airbnb settings.
- Highlight your property’s long-stay benefits, such as a fully equipped kitchen, workspace, or laundry facilities.
- Attract remote workers by mentioning fast Wi-Fi, quiet surroundings, and proximity to cafes or coworking spaces.
Create a special package for long-term guests, such as a free weekly cleaning service or a welcome basket with local treats.
c) Seasonal & exclusive promotions
Take advantage of seasonal trends by offering limited-time promotions tailored to different types of travelers.
- Winter escape special. Offer a cozy winter package with complimentary hot drinks, blankets, and a guide to local indoor activities.
- Autumn retreat. Provide discounts for stays during the fall, including recommendations for scenic hikes and local harvest festivals.
- Spring or summer deals. Attract vacationers by offering discounts on excursions or partnering with local beach clubs.
Advertise these promotions on social media, in your Airbnb listing, and via email to previous guests.
d) Loyalty & referral discounts
Encouraging repeat bookings on Airbnb or guest referrals can help sustain occupancy even in low season.
- Offer past guests a special discount code if they book again.
- Provide incentives for guests who refer friends (e.g., “Refer a friend and both get 10% off your next stay”).
- Create a VIP list for returning guests with exclusive perks such as early check-in, free breakfast, or priority booking for peak season.
If you have a direct booking website, offer returning guests a better rate than third-party platforms to encourage direct reservations.
7. Create a special incentive in the off-season
If you offer a vacation rental on the beach and your peak season is in the summer months, you need to create other incentives in the off-season so that guests visit your vacation rental in winter, too.
Research local events, festivals, and local activities. Think outside the box! Does your city host the best Carnival outside of Punta Cana? Or is there a special attraction like SEA LIFE near you? Whatever you can think of, there is bound to be someone looking for the perfect accommodation for the occasion.
- Tell your potential guests about the special events taking place in your area in carefully written emails.
- Also, post on social media to pique the interest of your existing network.

Special incentive during off-season
But events aren’t the only thing that can give you that extra incentive, an additional amenity in your vacation rental can also secure you guests and thus be worth the investment. A hot tub, for example, is a magnet for guests, even in the colder months. Do some research and consider what could bring you the most guests and whether this will set you apart from your competition in a way that vacationers will definitely book with you.
8. Update the homepage and your listing with seasonal photos
We’ve already discussed that vacationers are looking for a different experience in July than in January. Ideally, guests should be able to envision the vacation they want when they view your listing. But that won’t work in November when your photos show the beach and a fresh lemonade on the balcony. Instead, highlight the amenities that are particularly attractive to your Airbnb guests in the low season.
For example, these could be outdoor shots showing colorful autumn leaves or snowdrops in bloom. Indoor photos could show a cozy fire, scented candles, a selection of board games and books, an autumnal door wreath, or a cup of tea on the coffee table next to a pile of cozy blankets.
Also, mention that there are warm-down duvets in the bedrooms, and scarves and hats are available at the entrance. A supply of tea and scented candles (preferably not the $2 scented candles that give every other person a headache) should also be available in your holiday apartment to ensure a nice autumn or Christmas atmosphere.
9. Adapt your accommodation for a new client
The low season brings different types of travelers, including business professionals, students, and digital nomads, who want to stay at Airbnb. Unlike vacationers, these guests prioritize comfort, reliability, and convenience. By making slight modifications to your offering, you can cater to their specific needs and maintain steady bookings.
a) Target professionals
Many professionals travel for meetings, conferences, or short-term projects. They often seek accommodations that provide a productive environment with business-friendly amenities.
- List your property on professional platforms like “Airbnb for Work” and similar business-friendly booking sites.
- Provide fast and reliable Wi-Fi (at least 50 Mbps) that is crucial for video calls and remote work.
- Furnish a coffee & refreshment station, so that a small coffee machine or complimentary tea can sweeten the experience.
- Offer flexible check-in/out times because business travelers often have tight schedules and may need an early check-in or late check-out.
Highlight nearby business hubs, conference centers, or co-working spaces in your listing description to appeal to professionals.
b) Offer a suitable workspace
A dedicated and well-equipped workspace can set your listing apart. Business travelers and remote workers need a quiet, ergonomic, and functional space to stay productive.
- Ergonomic chair & proper desk setup because comfort matters for long work hours.
- A desk lamp with adjustable brightness can be helpful for late-night work.
- Providing easy access to electrical outlets and USB ports is a significant plus.
- Keep essentials like a notebook, pens, sticky notes, and a printer (if possible).
Consider adding a “Zoom-ready” setup with a ring light and noise-canceling headphones to appeal to remote workers and content creators.
c) Cater to students & long-term guests
Students, interns, and researchers often travel for short-term academic programs, exchange semesters, or research projects. They typically seek affordable, comfortable, and well-located accommodations.
- Offer a monthly rental discount for students staying for a semester or short-term study program.
- Provide quiet study areas with proper lighting and minimal distractions.
- Include laundry facilities or offer free laundry services for longer stays.
- Highlight proximity to universities, libraries, and public transport in your listing.
If your Airbnb is near a university, consider partnering with student organizations or academic institutions to promote your rental.
10. Increase your booking rate by adding a “Book” button on your website
Have you ever thought about your own Airbnb direct booking website? If not, then it is in vain, because it can bring you a number of other additional advantages, such as renting without intermediaries and their commissions, communicating directly with clients through any social networks, simplified payment and document flow procedures, lower prices due to the absence of commission for both the landlord and the client, and much more.

Benefits of direct booking website
It is not only beneficial for the low season on Airbnb! When interested parties find your holiday apartment’s website and want to book it, you should make it as easy as possible for them to book directly. A clear “Book” button that stands out clearly on the homepage is crucial for this.
Initial interest often wanes very quickly if potential guests first have to ask whether the holiday apartment is available or are redirected to a completely different page to pay. In this case, another holiday apartment will be preferred, which is particularly fatal in the off-season, especially since this problem is so easy to avoid.
- Use efficient booking software for your holiday apartment to avoid such problems and to be able to display all the important pages clearly, simply and collectively for both the guest and for you.
- Such a user-friendly booking system will continue to bring you direct bookings for your vacation rentals even in the off-season.
11. Collect and promote customer reviews
Reviews are essential to earning money. In the low season, they can influence undecided Airbnb travelers.
Increasing Airbnb bookings with guest reviews
Strategy | Details | Tips |
---|---|---|
Inspirit reviews | Guest reviews build trust and influence potential travelers, especially during the low season. The more positive feedback you have, the more attractive your listing becomes. | – Send a friendly thank-you message after checkout, politely requesting a review. – Use automated Airbnb messages to remind guests about reviews without being intrusive. – Personalize your request by mentioning something specific about their stay (e.g., “Hope you enjoyed the sunset from the balcony!”). |
Use Airbnb’s review system | Airbnb allows both hosts and guests to leave reviews. Since guests can only see your review after they submit theirs, they are more likely to leave feedback. | – Leave a review for your guests first, as this often encourages them to do the same. – Keep your guest reviews positive and professional to increase the likelihood of them returning the favor. |
Follow up with a gentle reminder | Some guests forget to leave a review. A polite follow-up message can prompt them to take action. | – Send a follow-up message 3–5 days after their stay if they haven’t reviewed. – Keep it light and appreciative, like: “We’d love to hear about your experience! Your feedback helps us improve and also assists future travelers.” |
Focus on positive reviews in your listing | Showing great reviews in your description reassures potential guests and increases conversions. | – Update your listing regularly with snippets from top reviews. – Use phrases like: “Guests love our fast Wi-Fi and cozy workspace – perfect for remote work!” – Focus on frequently praised aspects such as cleanliness, comfort, or responsiveness. |
Use reviews in marketing | Beyond Airbnb, positive feedback can be a valuable marketing tool. | – Share great guest reviews on your Instagram, Facebook, and website. – Create a “Guest Love” highlight on Instagram with top testimonials. – If a review mentions a unique experience (e.g., “Loved the homemade breakfast!”), emphasize this feature in your listing. |
Respond to all reviews (good & bad) | Engaging with reviews shows you care about guest experiences and future guests notice this. | – Always thank guests for their reviews and mention something specific they enjoyed. – For negative reviews, acknowledge concerns professionally and show how you are improving. – Avoid defensive responses; instead, show commitment to guest satisfaction. |
Improve based on guest feedback | Constructive criticism can help you refine your listing and attract more bookings. | – Regularly analyze reviews to identify patterns (e.g., slow Wi-Fi, noisy surroundings). – Update your listing to reflect upgrades based on guest feedback. |
Final thoughts
If you follow our tips, you will be well on your way to increasing your Airbnb booking rate during the low season. Ultimately, creativity and flexibility are the key to attracting guests and increasing sales in the off-season and there is no one-size-fits-all recipe or guarantee of success.
So ask yourself what special features do you offer that your competitors don’t? Focus on that and adapt your vacation rental listing to the season. This will show your guests why it is worth booking with you in the off-season! And, of course, remember to change your marketing and listing again after the off-season.
Frequently Asked Questions About
Low Season on Airbnb
What are the quiet months for Airbnb?
The quiet months for Airbnb vary depending on the location and type of property. Generally, they coincide with the off-season for tourism in a given area.
- In beach destinations: the colder months (e.g., November–March) tend to be quiet since fewer travelers seek coastal vacations.
- In ski resorts: the summer months (e.g., May–September) are slower as visitors prefer winter sports.
- In big cities: the off-peak periods often fall between January and March, after the holiday rush.
- In rural or nature-focused destinations: spring and fall can be slower if they aren’t associated with specific seasonal attractions (e.g., foliage, festivals).
The best way to determine the quiet months for your Airbnb is by analyzing your booking trends over the past years and comparing them to tourism trends in your region.
What is the peak season for Airbnb?
The peak season for Airbnb depends on the location, but generally:
- Summer (June – August) is the most popular in beach towns, coastal cities, and European destinations. Families and students travel more due to school vacations.
- Winter (December – February) is a peak time for ski resorts, mountain cabins, and holiday travel destinations.
- Spring (March – May) is popular for city breaks, nature retreats, and cultural destinations, especially during events like cherry blossom season in Japan or festival periods.
- Fall (September – November) can be peak season for destinations known for autumn foliage, wine harvests, or cultural festivals.
To maximize profits, hosts should increase pricing and optimize listings during peak seasons while preparing for slower periods in advance.
What is Airbnb slow season?
The Airbnb slow season refers to the period when demand for short-term rentals significantly drops, leading to fewer bookings and lower nightly rates. It typically occurs:
- Right after major holidays (January-March): many travelers cut back on expenses after spending during Christmas and New Year’s.
- During extreme weather conditions: for instance, summer in extremely hot regions (like Dubai) or winter in remote, cold destinations without ski resorts.
- Outside school holidays and festival periods: business travel may continue, but leisure travel declines.
Hosts can offer discounts, create promotions, target remote workers, and experiment with long-term stays to combat the slow season.
What is quiet time for Airbnb?
“Quiet time” for Airbnb refers to the period when guests are expected to reduce noise to avoid disturbing neighbors and comply with house rules. Many hosts set quiet hours between 10 PM and 7 AM, aligning with local noise ordinances. To enforce quiet time:
- Clearly state quiet hours in your house rules.
- Use noise monitoring devices (e.g., Minut or NoiseAware) to detect excessive noise without violating privacy.
- Send friendly reminders via Airbnb messaging, especially for larger groups.
- Invest in soundproofing measures, like rugs, curtains, and weatherstripping, to reduce complaints.
Strictly enforcing quiet time helps maintain good relations with neighbors and ensures positive reviews from future guests.
Why is Airbnb 2 night minimum?
Many Airbnb hosts enforce a 2-night minimum stay for several reasons:
- Short stays increase the frequency of turnovers, making single-night stays less profitable due to fixed cleaning fees.
- A 2-night minimum reduces wear and tear, allowing more time for thorough cleaning and maintenance.
- Longer stays often attract more responsible guests compared to one-night partygoers.
- A 2-night stay typically provides better revenue than two separate 1-night stays due to reduced operational workload.
- In high-demand areas, setting a 2-night minimum helps maximize earnings while still appealing to short-term travelers.
However, during slow seasons or last-minute gaps in the calendar, hosts may consider allowing 1-night stays to capture additional bookings.
Why do Airbnb hosts decline?
Airbnb hosts may decline bookings for various reasons, often to protect their property, ensure a good hosting experience, or comply with personal and legal considerations. Here are some common reasons:
- Hosts may decline if the guest has no reviews, negative reviews, or incomplete profile details.
- Many hosts avoid single-night weekend bookings, especially from local guests, due to the risk of parties.
- If the number of guests seems inaccurate or the purpose of the trip is unclear, a host may reject the request.
- Guests who ask to break rules (e.g., bringing pets when not allowed) might be declined.
- If the property isn’t ready (due to maintenance delays, last-minute personal matters, etc.), the host might need to decline.
To increase acceptance chances, guests should have a complete profile, introduce themselves properly, and clearly state their trip purpose.
What are 3 cons of Airbnb?
While Airbnb offers many benefits, there are also downsides for both guests and hosts. Three common cons are:
- Hidden costs & fees. Guests may face cleaning fees, service fees, and additional charges that make Airbnb stays sometimes more expensive than hotels. Hosts also deal with unexpected maintenance and operational costs.
- Inconsistent experiences. Unlike hotels with standard services, Airbnb stays vary widely in quality, cleanliness, and professionalism, leading to unpredictable experiences.
- Local regulations & restrictions. Many cities impose strict Airbnb laws, taxes, and permit requirements, making it harder for hosts to operate legally and profitably.
Is running an Airbnb stressful?
Yes, running an Airbnb can be stressful, especially for new hosts or those managing multiple listings. Some of the key stress factors include guest communication; cleaning & maintenance; dealing with difficult guests; market fluctuations; regulatory risks.
Can Airbnb have cameras inside?
No, Airbnb strictly prohibits indoor security cameras or any type of surveillance in private spaces such as bedrooms, bathrooms, or living areas. However, hosts are allowed to have outdoor security cameras or doorbell cameras as long as they disclose them in the listing.
- Hidden cameras are strictly forbidden. Any undisclosed recording devices can lead to the host being banned from Airbnb.
- Cameras must be visible and disclosed. Guests should be informed about their presence before booking.
- Noise monitoring devices (which don’t record audio) are allowed to prevent parties but must also be disclosed.
What to do if Airbnb is dirty?
If an Airbnb is not clean upon arrival, guests should take the following steps:
- Take photos or videos as proof of the unclean space.
- Politely inform a host about the issue and request a resolution, such as additional cleaning or compensation.
- If the host is unresponsive or refuses to fix the issue, guests can report it to Airbnb via the app and request a refund under Airbnb’s Rebooking & Refund Policy.
- Mention cleanliness issues in the review to inform future guests and encourage the host to improve.
A professional host should respond quickly to cleanliness complaints and offer a solution, such as sending a cleaner or refunding the cleaning fee.
Why does Airbnb take 24 hours?
Airbnb’s 24-hour processing time can refer to different things, depending on the context:
- Airbnb may take up to 24 hours to confirm a guest’s payment and release funds to the host. This ensures secure transactions and fraud prevention.
- If a guest books an Airbnb that requires host approval (instead of Instant Book), the host has 24 hours to accept or decline the request before it expires.
- After a guest checks in, Airbnb holds the host’s payout for 24 hours before sending it. This allows time for the guest to report any immediate issues.
What is the biggest problem with Airbnb?
One of the biggest problems with Airbnb is inconsistent experiences for both guests and hosts. Unlike hotels, each Airbnb property is unique, leading to unpredictable stays. Some common issues include:
- Unlike hotels with strict housekeeping standards, Airbnb listings vary in upkeep.
- Hosts may cancel bookings unexpectedly, or guests may cancel, leaving hosts with vacant nights.
- Many cities impose strict rules, limiting Airbnb operations and causing uncertainty for hosts.
- Service fees, cleaning fees, and taxes can make Airbnb more expensive than expected.
Do guests clean Airbnb?
Guests are generally expected to leave the space tidy but not deep clean. Here’s what is typically expected:
Guests should:
- Wash dishes or load the dishwasher.
- Take out trash (if requested in house rules).
- Follow check-out instructions (e.g., stripping beds, turning off lights).
Guests are NOT expected to:
- Mop floors, scrub bathrooms, or deep clean.
- Do laundry (unless specified in long-term stays).
Most Airbnb stays include a cleaning fee, which covers professional cleaning between guests. However, excessive mess (e.g., trash everywhere, stains, or damage) could lead to additional cleaning fees.
What if I don't like my Airbnb?
If a guest is unhappy with their Airbnb stay, they should follow these steps:
- Identify the issue. Whether it’s cleanliness, safety concerns, or false advertising, document the problem with photos.
- Contact the host immediately. Many issues can be resolved if the host is informed early.
- Request a refund or alternative solution. If the issue is serious and the host is unhelpful, guests can request a partial or full refund through Airbnb’s Rebooking & Refund Policy.
- Contact Airbnb Support. If the host refuses to resolve the issue, Airbnb may step in to mediate.
- Leave an honest review. Future guests rely on feedback to make informed decisions.
If a property is unsafe or significantly misrepresented, Airbnb may offer to rebook the guest at a different listing.
Does Airbnb punish hosts?
Yes, Airbnb can penalize hosts for various reasons, including:
- Hosts who cancel bookings often may face penalties, including blocked dates, lower search rankings, or account suspension.
- Repeated low ratings can result in Airbnb removing a listing.
- Breaking Airbnb’s rules (e.g., hidden cameras, discrimination, or excessive cleaning fees) can lead to warnings, fines, or account bans.
- If multiple guests report issues like false advertising, unclean conditions, or safety concerns, Airbnb may intervene.
Is it bad to decline guests on Airbnb?
Declining a guest occasionally isn’t bad, but doing it too often can hurt a host’s ranking.
Valid reasons to decline a guest:
- The guest has no reviews or bad reviews.
- The request seems suspicious (e.g., vague trip purpose, incorrect guest count).
- The guest is asking for rule exceptions (e.g., pets, smoking, parties).
- The stay would disrupt your schedule (e.g., last-minute bookings).
Airbnb’s penalty for frequent declines:
- Too many declines lower your listing’s visibility in search results.
- Airbnb may block your calendar if you decline too often.
- Superhost status may be affected if your acceptance rate is too low.
Instead of declining, consider asking questions before accepting or setting stricter booking requirements (e.g., ID verification, good reviews only).
Updated on: . Author: