The Best Property Management - Complete Hospitality Management LLC

Get a smoothly operated business
with higher profits in 2024

Just think about what happens when your property stands empty or suffers from poor management? You lose money trying to maintain it.And then what happens? It could remain empty for years, just like so many other properties in the DR, bringing more financial losses and wasting your time.

And when it happens, your chances of selling it or renting it out at an acceptable price drop exponentially. Or possibly you’re in a position where all the income you do receive from your rentals is spent on just keeping your property in a decent condition?

The truth is: that properties require an abundance of money to maintain.
The truth is: that it is not easy to get a decent price for your property.
The truth is: that the property market in the DR has changed drastically.

So how can you improve your chances of success by up to 80%? You can achieve that with Complete Hospitality Management:

You can get your property completely renovated and refurnished to meet the latest client standards, and thereby convert it from a liability into a profitable business. This, however, requires hard work and dedicated effort. You need experience, specific knowledge, and expert skills.
If you successfully address these issues, you stand to double the profit margin on your monthly rentals. Furthermore, you can potentially boost the value of your property by 30-40%.
This deck will help you as a property owner in the DR to address your rental and hospitality issues and resolve any doubts concerning working with a professional team of experts.

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Get a new source of income

Oreuga, ap. Sea, Bavaro

Stop losing your money
by getting rid of property issues

Just imagine how it would feel to double your rental income from your property and increase its resale value by at least 32%. All of the above and you still have an opportunity to select your renters or buyers. Besides, you get to decide when it suits you to rent out or sell your property.

There are many customers out there looking for cozy, comfortable, ready-to-use properties or looking for properties that have the potential to generate an additional stream of income.

Double the revenue potential of your property and increase its value by 30-40%

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Why is quality property management in 2024
more important than ever before?

The new reality is that the property market has changed; things that worked for the past few years no longer do in 2024.
Many private hospitality businesses are now struggling or even are out of business.

Four Dominating Causes

Clients Want the Best Clients are not going to settle for okay properties anymore. They are looking for clean, well-organized, and up-to-date properties. They are looking for the best these days Clients Check Your Reputation Online And they’re willing to spend time on it. Clients these days are not going to accept anything less than exceptional service, and they expect to get precise descriptions of the available accommodation. Social Change: Eco & Healthy More and more people are looking for eco-resorts that feature natural materials like wood, stone, etc. They’re looking for accommodation options that serve healthy, organic food. Dеcor Matters: Fresh and Light Dark, gloomy colors, old fashioned beds, and cluttered spaces are no longer acceptable. Fresh and light rooms are what your clients want these days.

How Hospitality Trends affect your business?

Are you aware of the fact that cleaning personnel managers should spend at least 80% of their time working alongside their employees? And that when a property gets a negative reputation it will cost you at least 40% of your generated profits and at least six months of intense effort to restore it?

Booking systems market has changed dramatically and has become far more complicated:

Travel and booking websites now accept only top-quality photos and precise descriptions. Each system’s management has its ideas of promotion options for your property and has sophisticated algorithms for their search results. There are a lot of new players with lower rates, and a startling range of possibilities available for renting out your property.

Oreuga, ap. A5, Bavaro

What most property owners
struggle with?

Poor management Owners either don’t have the time
or don’t want to invest the time Complexity Complexity of the entire booking process Lack of funds Lack of funds to maintain properties Lack of procedures Lack of comprehensive procedures
and check lists Absence of vision Absence of vision regarding
how a property should look in 2020 Ineffective maintenance Maintenance is generally very costly, yet still ineffective,
and this can lead to heavy financial losses Lack of knowledge Lack of knowledge about the hotel sector
and its main hospitality standards Lack of support staff Lack of responsible and/or reliable support staff
capable of keeping the property in the peak condition

It is an ongoing challenge not only to rent out a property,
but to sell it on time and for a competitive, market price if so desired.

How are your struggles dealt with?

The Unique Management Solution

Complete Hospitality Management is a technology and personnel management solution for property owners and co-owners who are dissatisfied with the performance of their investment portfolio.

Complete Hospitality Management provides you access to the best booking and automation systems in the world. This solution offers you three major benefits.

Major benefits of our solution

It will maximize the rental income potential of your property You will receive a single report summary from all your accounts It will make your property 30-40% more attractive to the resale market

	Complete Hospitality Management	Typical Agency
Specialization:	Hospitality management, OTA management, Revenue management	No focus
Clients:	Apart-hotels, Mini-hotels, Medium-hotels, Condos	No focus

Oreuga, ap. A5, Bavaro

Is your property business keeping up
with the latest market trends?

If a real estate or investment firm manages your property, they are most likely still utilizing the same old methods they have been using since 2011. And therefore, your property, accounts, and reputation are being exposed to a higher risk than you realize.

According to research conducted in 2019 by eTrack, eMarketer and Alexa, 87% of all travel reservations are made online. Consequently, Internet travel booking revenue has grown by more than 63% over the past five years.

Airbnb, which in the beginning left its pricing to the discretion of the hosts, has lately spent a significant amount of effort on developing a more transparent pricing model. This decision resulted from users' feedback, who were experiencing difficulties setting the right price range for their listings.

The predictive pricing algorithm provides hosts with a recommended price for their listing depending on several factors, including room style; property type; the number of reviews; guest capacity; location; seasonality; pricing of other listings; hotel and airline demand; and even temperature fluctuations at any given destination.

More and more customers are seeking authentic travel experiences unique to their chosen destination. Part of the appeal of the shared economy concepts has been its ability to cater to these specific desires.

Given the diversity of unit locations in the particular markets that companies such as Airbnb serve, consumers are now able to enjoy an exclusive experience. Staying in local neighborhoods that don’t feature traditional hotel accommodations but do offer unique amenities is becoming a trend.

Following these tendencies, both emerging and traditional hospitality platforms must adapt to changing consumer preferences. It is now vital to be able to cater to various consumer segments, build loyalty programs, all of which will drive future growth.

Our approach at Complete Hospitality Management is truly unique and innovative. We adhere to the highest hospitality industry standards and our super-efficient team is committed to bringing our clients only the best options from multiple booking systems.

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How we make your business life untroubled?

The Service or the Product

It is certainly not easy to connect all the dots and create a system that works flawlessly. That’s why so many companies in this particular sector are failing. What we have managed to achieve with the help of our highly capable team is the next level. Besides, it’s tremendously different from the timeworn solutions currently available to the DR property market.

Many of our predecessors tried and failed, and we are well aware of why exactly they did not make it. This business is not smooth and uncomplicated, considering how rapidly and dramatically it changes each year. It requires dedicated focus, up-to-date knowledge, hands-on experience, and sophisticated technology to make it work.

We know how to run your property and manage personnel as we’ve done it before. Although our Complete Hospitality Management solution is unique to the Dominican Republic, our success track can prove that we guarantee real and positive results.

What you get is an innovative and premium booking service that will achieve excellent results, and bring you:

More money Growth and stability Satisfied customers 24/7 service

Oreuga, ap. A8-11, Bavaro

What does our typical
onboarding process look like?

Agreement Signing the initial agreement
of cooperation (3 days) Meeting Outlining everything what is going
to be accomplished and how (1 day) Texts & Settings Property descriptions, settings
and amenities (2 days) Photos & Video Setup property photos, photo
descriptions and video (3 days) Prices & Promo Property prices, specials and
promo setup (3 days) Calendars Calendars setup, synchronization
settings (1 day) OTA Profiles OTA profiles development
and setup (4 days) Connectivity Response templates setup
(1 day)

Sales start !

Get free consultation!

What does it cost you?

If your property is in perfect condition and up to luxury, modern standards, and you just require automated management, including electronic systems and reputation management, it will cost only 15% of your monthly revenue.

Turn-key management solution for your property will cost you only 30% of your monthly revenue, offset by an expected increase of 2-3 times in your monthly rental profits. Please note that our conditions are negotiable.

You can find more information about service packages
and their costs here:

Property ManagementIf you really want to have your hotel, residence, or apartment booked, you are in the right place → Airbnb Co-HostMost people think that they need to set up photos, descriptions, and that's it. But it's not so easy as you may think → Airbnb ManagementDo you want your Airbnb property to be fully booked weeks in advance? If your answer is yes, check this service → Villa ManagementFollow our guidance – and you'll have your villa booked. What we do here is completely different from everything else →

We understand the hospitality sector, and we know how to successfully manage rental properties. We have done this all before. That’s why we can guarantee you’ll have:

More money Growth and stability Satisfied customers 24/7 service Peace of mind

Success Story #1

Penthouse in Punta Cana

A spacious three-level penthouse located only in one-minute walking distance from Bavaro beach. It features 3 bedrooms and a large living room. BBQ and Jacuzzi are installed on the roof, while a common swimming pool is found in the patio.

	With Complete Hospitality Management	Previous Management
Revenue per month (average):	$5,309	$1,500
Expenses:	$1,858.15 Including our management (30%) and electronic systems. Owner was not involved in operations at all.	$150
Monthly profit:	$3,450.80	$1,350
Annual profit:	$41,409.60 (2.5x)	$16,200

Profit increase: $41,409.60 - $16,200 = $25,209.60

Mar de Corales 2, ap. A402, Bavaro

Success Story #2

One bedroom apartment in Bavaro, Cocotal

This one-bedroom apartment is located in the most secure gated community of Punta Cana – Cocotal. A coffee-shop and a minimarket are located in a walking distance. Surrounded by lush tropical garden, it also features a swimming pool.

	With Complete Hospitality Management	Previous Management
Revenue per month (average):	$1,811	$800
Expenses:	$654 Including our management (20%). Owner opted to manage bookings himself to save an additional 10% on his CHM commission	$400
Monthly profit:	$1,157	$400
Annual profit:	$13,884 (2.8x)	$4,800
Property price:	$185,000	$138,000

Investment in property: $11,262. Property was sold for $185,000. Owners opted for a quick sale to generate capital for retirement.

Profit increase: $185,000 - ($138,000 + $11,262) = $35,738

Gema Bahia, ap. C5, Cocotal

Success Story #3

Small Hotel Bed & Breakfast

A small B&B hotel located only in one-minute walking distance from Bavaro beach. It features 24 rooms.

	With Complete Hospitality Management	Previous Management
Rooms:	24	24
Occupation:	54%	38%
Average rate:	$52	$48
Monthly income:	$20,217.60	$13,132.80

Profit increase: $20,217.60 - $13,132.80 = $7,084.80

Medium Hotel

A medium hotel near the Bavaro beach. We helped to renovate the rooms. We built 2 more rooms using empty space.

	With Complete Hospitality Management	Previous Management
Rooms:	54	52
Occupation:	44%	42%
Average rate:	$86	$68
Monthly income:	$61,300.80	$44,553.60

Profit increase: $61,300.80 - $44,553.60 = $16,747.20

Art Villa, Bavaro

Our Unique Approach

Booking
automation 75% of saved time Comprehensive
procedures 30% more efficiency Detailed
check-lists Quality control Clear
instructions Full guidance Strict
standards Positive feedbacks

Reviews

Rico Pester - Property owner
When you hear that Complete Hospitality Management is professional in property management, believe me, these are not empty words. I am an owner… Read more

Daniel Anico Taveras - Villa owner
Art Villa appreciates people and companies, who specialize in one field, but do it professionally, showing deep knowledge of this area and achieving… Read more
Alex - Property owner
Several months ago I, as a property owner, was not satisfied with the total performance of my business. It was rather hard to… Read more

Carlos Espinal - Property owner
CHM is the company upon which you can rely without any doubts. They are really experienced professionals, showing expert knowledge in property management.… Read more
Anton - Property owner
I started working with Complete Hospitality Management when it was needed to attract more guests, mainly from US and Canada. I talked with… Read more

Yan Vargas - Multiple properties owner
With Complete Hospitality Management one may forget about all troubles and worries in respect to the guests. If this company manages your property… Read more